Support
Just send us a message. A real person will reply, usually within two days.
Cancel your subscription
Your subscription belongs to your Apple Account, not to the app, so no app can end it on its own. Go to Settings → your name → Subscriptions → Liftella → Cancel Subscription. You keep access until the end of the paid period. Deleting the app does not cancel your subscription.
Restore purchases
New iPhone or reinstalled the app? Tap Restore on the subscription screen. Make sure you're signed in with the same Apple Account you used to buy.
Refunds
Apple decides on refunds, not us. Request one at reportaproblem.apple.com.
Delete my data
Your answers, workouts and weight entries live only on your iPhone. Deleting the app removes them. To delete pseudonymous usage data on our server, turn off Share usage data in Profile → Settings, or email us. More in the Privacy Policy.
Change plan, training days or reminders
All in the Profile tab. Start a different plan in the Plans tab.